We are honoured to present our Hajj packages for 1447/2026, designed to support pilgrims on one of the most profound journeys of their lives. Since the Nusuk initiative began, Al Bait Guests has consistently served the largest proportion of pilgrims, a trust that reflects our commitment to excellence, reliability, and pilgrim-centred service. Drawing on decades of experience delivering Hajj at scale, we have refined every part of the journey so that pilgrims are supported with clarity, compassion, and care from start to finish.
Hajj is a journey of immense spiritual significance, and while parts of it can be challenging, our promise is simple: you will never walk this path alone. Whatever the circumstances, our teams will be by your side with reassurance and practical support. Our global representatives, supported by knowledgeable local guides on the ground, offer guidance, insight, and a reassuring presence at every stage of the rites.
Why Al Bait Guests?
We see ourselves as more than a Hajj services company: we are your partners in pilgrimage. With years of experience and a dedicated team of experts, we work to make your Hajj seamless and spiritually enriching, from comfortable accommodation to personalised guidance.
Over 40 years of experience
Serving Hajj pilgrims from across the world.
The "Gold Standard"
The Ministry of Hajj and Umrah recognised Al Bait Guests through the 2023 Nusuk initiative, naming it the "Gold Standard" for other organisations to follow.
A pilgrim-centric mindset
Your comfort and needs are at the heart of everything we do.
Trusted globally
Catering for the largest market share of pilgrims through the Hajj Nusuk initiative for the last three years.
Trusted representatives and Imams
We collaborate with trusted representatives and Imams so you are supported and cared for every step of the way.
Meet Your Team
Behind every successful pilgrimage is a team of dedicated professionals. Our experienced Hajj experts and support staff will be with you every step of the way, offering personalised guidance and assistance.
Senior Leadership Team
Osama A. Abulola, CEO
A visionary leader with a passion for excellence and a commitment to serving pilgrims. Osama brings a blend of expertise and innovation to his role, and leads with integrity, dedication, and a deep sense of responsibility for enhancing the Hajj experience of every pilgrim.
Omar Akbar, Head of the Al Bait Guests Nusuk Initiative
A veteran of the pilgrimage industry whose family has served pilgrims for over 50 years. Omar's leadership has shaped the landscape of Hajj and Umrah travel, and his commitment to excellence keeps the Al Bait Guests Nusuk initiative redefining industry standards.
AbdelRahman Helbawi, Head of Pilgrim Experience
Brings extensive expertise in hospitality and tourism management. His experience spans logistics, customer service, and collaboration with partner organisations, making sure pilgrims' journeys are smooth and spiritually fulfilling.
Dr Muhammad Abed, Head of Operations
The logistics lead behind the Al Bait Guests Nusuk initiative, with a distinguished background in logistics and operations management. His attention to detail has been instrumental in the smooth delivery of Hajj and Umrah arrangements.
Mohammed Naeem, Head of Global Representatives
A seasoned leader in the Hajj and Umrah industry for over two decades, combining extensive logistical knowledge with a strong commitment to pilgrim satisfaction.
Regional Coordinators
Tahir Koksoy, Head of Turkish Community across Europe
Dedicated to serving the Turkish community across Europe, making sure pilgrims from the community have a seamless and enriching experience throughout their journey.
Shan Rana, Regional Coordinator, Oceania and Asia
Has spent over a decade enhancing the Hajj and Umrah journey for Muslims in Oceania and Asia. A thought leader and writer, he shares insights on Hajj and Umrah through platforms such as Muslim Matters and develops smartphone apps to improve the pilgrim experience.
Flights and Transportation
Dedicated Group Flights
Most packages come with pre-booked group flights secured before departure, accompanied by our experienced local guides who support you throughout your pilgrimage. These flights are tailored to each package and foster a sense of unity among pilgrims from your country.
You also have the option of booking your own flights, which must be booked through the Nusuk platform. Our team will still assist you on arrival at the airport.
Our Airline Partners
Travel with our airline partners for world-class service and amenities, dedicated group flights, and convenient flight options:
- Saudia
- Qatar Airways
- flynas
- Turkish Airlines
- Emirates
- Etihad
Haramain High-Speed Railway
The Haramain High-Speed Railway is a standard inclusion on all our packages. Travel between Madinah and Makkah (one way) in about 2.5 hours on the 449 km line linking the two holy cities. Separate luggage trucks take your larger bags ahead of you, so you can travel light on the train and prepare yourself for the next blessed city.
Ground Transportation
Our private, air-conditioned luxury coaches take you from the airport to your accommodation, with dedicated luggage trucks travelling alongside so your belongings are transported securely. Whether for airport transfers or guided tours, our transport services are designed to keep your Hajj stress-free from beginning to end.
Makkah Hotels
Our Makkah hotels are in the heart of the city. The Jabal Omar hotels sit just steps from the Grand Mosque, close to the Kaaba, with shopping centres, restaurants, and transport hubs all around. Unlike other prominent areas around the Haram, Jabal Omar offers easy access for buses and transfers, which matters greatly during Hajj, and its hotels are modern, offering a higher level of comfort and service.
All hotels in Makkah offer free Wi-Fi and complimentary half board (breakfast and dinner) every day.
Half board is not available during the days of Hajj if your hotel stay covers that period.
| Hotel | Category | Walk to the Haram | Amenities |
|---|---|---|---|
| Conrad Makkah | Luxury, 5 stars | 2 min | Breakfast and dinner, Wi-Fi, direct access to the Haram |
| Hilton Convention | Luxury, 5 stars | 5 min (600 m) | Breakfast and dinner, Wi-Fi, direct access to the Haram |
| DoubleTree by Hilton | Premium, 4 stars | 7 min (700 m) | Breakfast and dinner, kitchen in some rooms, Wi-Fi, direct access to the Haram |
| Al-Kiswah Towers | Standard, 3 stars | 15–20 min | Breakfast and dinner, Wi-Fi, direct access to the Haram |
Conrad Makkah
The Hilton group's exclusive luxury brand and one of Makkah's leading hotels. It is in the Jabal Omar Complex, facing the Haram, with very luxurious rooms literally steps away. It has a spacious on-site prayer room for men and women connected to the Haram audio broadcast, sits next to a modern shopping centre with many shops and eateries, and is very easy for buses to enter and leave during Hajj.
Makkah Hilton Convention Hotel
A high-quality hotel in the Jabal Omar Complex, a short 600-metre walk from the Haram. It has a spacious on-site prayer room for men and women connected to the Haram audio broadcast, and its location makes bus entry and exit smooth during the busy Hajj season.
DoubleTree by Hilton Makkah Jabal Omar
A good-quality hotel in the Jabal Omar Complex, 700 metres from the Haram. Its location also makes it very easy for buses to enter and leave, which is very important during Hajj.
Al-Kiswah Towers
A large, recently refurbished hotel complex in the Tayseer district, about 20 minutes' walk from the Haram, offering a good standard of accommodation. All rooms are ensuite with all the necessary amenities.
Madinah Hotels
Our Madinah hotels are close to the Prophet's Mosque, blending comfort and convenience so you can immerse yourself in the spiritual atmosphere of the holy city. All of them have ensuite rooms, a 24-hour front desk, and air conditioning.
| Hotel | Category | Walk to the Masjid | Amenities |
|---|---|---|---|
| Dar Al-Iman InterContinental | Luxury, 5 stars | 1 min | Breakfast and dinner, kitchen in some rooms, free Wi-Fi |
| Makarem Burj Al-Madinah | Luxury, 5 stars | 3 min | Breakfast and dinner, free Wi-Fi, direct access to the Haram |
| Millennium Al-Aqeeq | Premium, 4 stars | 3 min | Breakfast and dinner, free Wi-Fi, direct access to the Haram |
| Millennium Taiba | Premium, 4 stars | 5 min | Breakfast and dinner, free Wi-Fi, direct access to the Haram |
| Zowar International | Standard, 3 stars | 5 min | Breakfast and dinner, Wi-Fi, direct access from Al-Masjid an-Nabawi |
| Waqf Othman | Standard, 3 stars | 7 min | Breakfast and dinner, Wi-Fi, direct access to the Haram |
Dar Al-Iman InterContinental
One of Madinah's premier 5-star hotels, with stunning views over the Prophet's Mosque. It stands opposite the women's entrance of the Haram in the heart of the central district, with well-appointed rooms and restaurants serving international buffets.
Makarem Burj Al-Madinah
A brand-new 5-star hotel in the central area, near eateries and shopping malls, a mere 3-minute walk from the Prophet's Mosque with easy access to the women's gate.
Millennium Al-Aqeeq
Offers complimentary Wi-Fi, ensuite rooms, 24-hour room service, and well-appointed rooms with modern amenities. It is near all the important amenities and only a few minutes' walk from the Haram.
Millennium Taiba
A prime location a few minutes from Bab Al-Salam, one of the main entrances to the Prophet's Mosque. Its bright, airy rooms have a flat-screen TV, minibar, wardrobe, and air conditioning, and a private bathroom with shower, bathrobe, hairdryer, and complimentary toiletries.
Zowar International
A short stroll from the Prophet's Mosque, with key amenities steps away and spacious, air-conditioned rooms with modern amenities.
Waqf Othman
In the heart of Madinah near shopping districts and restaurants, a 7-minute walk from the Prophet's Mosque, offering practical accommodation with ensuite rooms.
Walking times assume a moderate pace and may vary with crowds and walking ability.
Aziziyyah Apartments
Our Shifting Packages (see Choosing Your Hajj Package below) include a second type of accommodation in Makkah, in Aziziyyah/Shisha. It is close to the Jamarat for easy access to the holy sites during the days of Hajj, and is chosen so pilgrims can rest and recharge between the rites.
Aziziyyah accommodation
- Al Wataniya Hotel (Nemco)
- Ares Al-Shisha
- Abdul Hafez Al-Humaiden
Apartment blocks, not hotels
Accommodation in Aziziyyah is mostly apartment blocks. Taxi drivers are unlikely to know the buildings, so when you go out, ask reception for a card for the building, or for written directions and the address.
Mostly quad rooms
Whatever room category you booked in Makkah and Madinah (twin, triple, or quad), rooms in Aziziyyah will in most cases be quad rooms.
Mina, Arafat and Muzdalifah
Our Mina camps at Majar Al-Kabsh and Al-Muaisim offer spacious tents, full amenities, and dedicated security for a safe and comfortable stay.
| Service | Majar Al-Kabsh | Al-Muaisim |
|---|---|---|
| Walk to the Jamarat | 5–10 min | 45–60 min |
| Tents | Air-conditioned, with an individual sofa bed, sheets, blanket, and pillow for each pilgrim | Air-conditioned, with an individual sofa bed, sheets, blanket, and pillow for each pilgrim |
| Makkah to Mina | Private air-conditioned coaches | Private air-conditioned coaches |
| Between Mina, Arafat, and Muzdalifah | Monorail service | Private air-conditioned coaches |
| Meals | Complimentary breakfast, lunch, and dinner daily during the days of Hajj | Complimentary breakfast, lunch, and dinner daily during the days of Hajj |
| Refreshments | Tea, coffee, cold drinks, fruit, and ice cream at all times | Tea, coffee, cold drinks, fruit, and ice cream at all times |
| Crowds | Camps are less crowded | — |
Majar Al-Kabsh
In a prime location near the Jamarat, giving easy access to the stoning ritual, with spacious tents and comprehensive facilities.
Al-Muaisim
In the heart of Mina, a calm retreat amid the activity of Hajj, with comfortable, well-equipped tents and close proximity to essential services.
Camp Update
Al Bait Guests is the official service provider for the Majar Al-Kabsh camp in Mina, overseeing both the preparation and setup of the camp and its operations during Hajj. With over 40 years of experience delivering services in Mina, we look forward to giving the pilgrims entrusted to our care an unforgettable experience.
Arafat
- Accommodation in Arafat is in air-conditioned tents.
- Lunch, fruit, and soft drinks will be served.
- A roll-up mattress will be provided for use in Arafat and Muzdalifah.
Muzdalifah
- There are no tents in Muzdalifah; we will stay in the designated area provided by the Ministry of Hajj.
- Dinner and soft drinks will be served.
- A roll-up mattress will be provided.
Choosing Your Hajj Package
Choosing the right package is essential for a memorable and fulfilling pilgrimage. We offer a range of packages to suit your needs and budget, from budget-friendly options to comprehensive packages with all the amenities. Check each package's inclusions and exclusions, including Hady and Zamzam, to find the one that suits you best.
Madinah First or Makkah First?
Madinah First
- Arriving at Madinah Airport after a long international flight can be very convenient, as it is less busy than the Jeddah terminal.
- Madinah Airport is a short 30-minute drive from all the hotels in the central zones around the Prophet's Mosque.
- A few days in Madinah gives time for Hajj seminars (if guidance is part of your package) and to recover from travel before performing Umrah.
- You do not need to travel in ihram: you put it on in the comfort of your hotel in Madinah.
- Departing via Jeddah after Hajj can be challenging, as it will be very busy.
- Leaving for home immediately after Hajj can take some time to adjust to, physically and mentally.
Makkah First
- The new Jeddah Airport offers quick, seamless arrival procedures, including immigration and baggage.
- You must be in ihram before you land in Jeddah, which many find challenging.
- Umrah is completed soon after arrival, leaving you free to rest and focus on Hajj.
- Hajj preparation talks and lectures can be arranged in Makkah, and some basic Hajj training is given in home countries anyway.
- Going to Madinah after Hajj allows rest, reflection, and time to plan your life after Hajj.
- The easy departure from Madinah Airport leaves pilgrims with a positive memory of their journey.
Shifting or Non-Shifting?
Non-Shifting Package
Your hotel in Makkah is booked for your entire stay, including the days of Hajj. You have access to your room and luggage whenever you wish to go back, including while you are in Mina.
Shifting Package
Your stay in Makkah is split between two types of accommodation:
- Type 1: a hotel close to the Haram, booked before or after Hajj, but not during the days of the Hajj rites.
- Type 2: accommodation in another location, far from the Haram, for the rest of your stay during the peak season of 4–14 Dhul Hijjah, including the days of Hajj. Pilgrims stay in quad, quint, or larger rooms, with men and women in separate rooms. This applies even if you booked twin, triple, or quad sharing, as that room type only applies to your main accommodation in Makkah and Madinah under a shifting package.
Extended, Classic, and Express Packages
| Package | Duration | Who it suits |
|---|---|---|
| Extended | More than 16 days | Those seeking a more immersive experience and a deeper spiritual connection |
| Classic | 13 to 16 days | A concise yet fulfilling journey |
| Express | 10 to 12 days | A concise yet fulfilling journey |
Your Hajj Journey
Before You Travel
From pre-departure guidance to post-Hajj reflection, we are with you every step of the way. Before you set off, we offer guidance, counselling, and educational resources to help you understand the rites and their significance, through virtual webinars that prepare you spiritually and practically, and face-to-face orientation seminars that build community spirit. Our team is ready to address any concerns so you can travel with peace of mind.
We also create local walking groups so pilgrims can motivate each other to prepare physically for Hajj, which is a great way to meet fellow pilgrims from your community.
During Hajj
On-ground assistance
Our team is on the ground throughout Hajj to help with logistics, access to essential services, unexpected challenges, and any enquiries.
Guide accompaniment
Experienced guides who know the rites and procedures of Hajj accompany you, answering questions and looking after your safety and spiritual fulfilment.
24/7 support
Our support team is available around the clock for emergencies, concerns, guidance, or reassurance.
The Rafiq App
Rafiq, Al Bait Guests' mobile app, is your digital companion during Hajj, with real-time guidance, information, and assistance, from finding your way through crowded areas to essential resources and important announcements. It is available on Google Play and the App Store.
Accurate prayer times
Shows the daily prayer schedule for your location and alerts you when it is time to pray.
Qibla direction compass
Helps you find the correct direction for prayer.
Full Quran access
Read the entire Quran inside the app.
Daily adhkar and authentic duas
A collection of remembrances and supplications for Hajj and daily use.
In-app notifications and news
Alerts about group updates, announcements, and important information during Hajj.
After Hajj
Our support continues after the rites are complete, helping you reflect on your experience, carry its lessons forward, and get any help you need, whether with post-Hajj logistics, spiritual counselling, or sharing your journey with others.
In select cities, we host Hajj reunion dinners that bring pilgrims and their families together to reconnect with fellow travellers, share the moments and insights of the pilgrimage, give thanks, and inspire one another to keep growing spiritually.
Our Global Network
Our network of trusted representatives spans over 100 organisations in more than 50 countries, bringing together many nationalities, languages, and areas of expertise. Our partners help with everything from Nusuk registration and verification to face-to-face seminars before departure.
| Region | Countries |
|---|---|
| North America and Caribbean | USA, Canada, Trinidad and Tobago |
| Europe | Sweden, Austria, Norway, Denmark, Netherlands, United Kingdom, Ireland, Belgium, Switzerland, France, Italy, Spain |
| East Asia | Hong Kong, Taiwan, Japan |
| Africa | Botswana, South Africa |
| Western Indian Ocean | Seychelles, Mayotte, Réunion |
| Oceania and Pacific | Australia, New Zealand, Fiji |
Ready to Begin? Contact Us
Explore our Hajj packages and take the first step towards the journey of a lifetime, with Al Bait Guests as your trusted partner for service, support, and spiritual guidance.
Join our Telegram channel
If you haven't yet joined the Telegram channel for your country, visit https://albaitonnusuk.com/join-us-on-telegram and subscribe to the relevant channel. It is the best way to stay up to date with the latest information and support for Hajj 2025 in your country.
Questions about your package
Contact your local partner. You can find the list of our partners at https://albaitonnusuk.com/en/representatives.
Not sure who your representative is?
Email care@albaitonnusuk.com.
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