Application Verification & Selecting a Package Category

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Navigating Nusuk

Once you have created your account, uploaded your documents, and submitted your application, the next two of the ten steps on Nusuk Hajj (hajj.nusuk.sa) are Step 4, application verification, and Step 5, selecting your preferred package category.

Step 4: Application Verification

Once your account has been successfully verified, you will receive an email confirming that the auditing process is complete. You can then move on to selecting your preferred package category and activating your eWallet for loading payments.

A Nusuk Hajj email titled "Auditing process is completed", telling the pilgrim the auditing process was completed successfully
The email you receive once your application is verified.

Your application status in Nusuk will also change to "Application Verified". You can see it at the top right of your profile page.

The Nusuk Hajj profile page, with an arrow pointing to the "Application verified" status label in the top right corner
The "Application Verified" status on your profile.

Step 5: Select Your Preferred Category

  1. Once verified, open "Select Preferred Category" to choose your preferred package category.
  2. View the different categories: Luxury, Premium, and Standard. In each category you can choose between non-shifting and shifting.
  3. Once you are satisfied, click "Mark as Preferred" on the category you have chosen, then click "Confirm".
  4. A red heart appears next to your preferred category once you have confirmed it.
The Nusuk Hajj "Choose Your Preferred Category" page, showing the Non-Shifting and Shifting tabs, the Luxury category card with a "Mark as preferred" button, and its key features
Switch between non-shifting and shifting, then mark your preferred category.

Marking a preferred category does not select a package. Package selection happens later, and you can change your preferred category at any time from your dashboard.

  • Luxury category

    Luxury packages offer pilgrims the highest level of service throughout their Hajj journey. Including 5-star hotels in both Makkah and Madinah, they suit pilgrims who want a pleasant and indulgent experience.

Non-Shifting Categories

FeatureLuxuryPremiumStandard
Hotel rating (during Hajj)5-star hotels4-star hotels3-star hotels or residential buildings
Shifting service (before and after Hajj)NoneNoneNone
Madinah residence (central area, more than 2 days)5-star hotels4-star hotels3-star hotels or residential buildings
Mina campMajar Al-Kabsh or Al-MuaisimMajar Al-Kabsh or Al-MuaisimMajar Al-Kabsh or Al-Muaisim
Duration10 days (minimum)10 days (minimum)14 days (minimum)

Shifting Categories

FeatureLuxury ShiftingPremium ShiftingStandard Shifting
Hotel rating (during Hajj)5-star hotels4-star hotels4-star or 3-star hotels
Shifting service (before and after Hajj)5-star or 4-star hotels or residential buildings4-star or 3-star hotels or residential buildings3-star hotels or residential buildings
Madinah residence (central area, more than 2 days)5-star hotels4-star hotels3-star hotels or residential buildings
Mina campMajar Al-Kabsh or Al-MuaisimMajar Al-Kabsh or Al-MuaisimMajar Al-Kabsh or Al-Muaisim
Duration14 days (minimum)14 days (minimum)14 days (minimum)

Disclaimer

This guide is offered for informational purposes only, to help you prepare for Hajj 2024. While Al Bait Guests endeavours to provide accurate and useful information, it does not guarantee the accuracy, completeness, or suitability of the content. Please research and verify the information independently before making decisions or taking action. Al Bait Guests accepts no responsibility for any consequences, losses, or damages arising from the use of or reliance on this information.